selene finance grace period

What should we expect from this case? Selene does not use text messages to request or collect payments from consumers. There are different types of grace periods, including those for mortgages, car loans, credit cards, student loans, and health insurance. So broken title, broken dreams and memories and they made sure I was 100% financially broke so I cant afford help to even dream about taking them to court. Thats Greene county Ohio and I guess thats how they treat Veterans of The United States Army. Desired outcome: Rushmore sells it to selene finance like I have not pay them anything and I pay Rushmore loan management over70000 dollars wasnt accounted for when it went over to selene finance. This is very frustrating and has gone on now for over three weeks. Financial planner in West Deptford Township, New Jersey. I am going to an attorney and start legal action. Selene has reactivated the internal audit function with a third-party auditing firm for the 2020 calendar year. It was easy to get hired on with the company because Selene is not concerned with hiring top mortgage servicing talent, and the pay and incentives was not fair compared to the work that was expected to be done. These changes were made within me knowing really what was going on..i need a Buying a Home for dummies book. They (Selene) acquired my debt and have offered me a mod, that if I accept, the first payment must be paid in 1 week. Headquartered in Houston, Texas, Selene Finance is a residential mortgage company that handles all aspects of mortgage loan servicing, including receiving monthly mortgage payments and pursuing foreclosure against homeowners who fall . I mailed my payment to them and enclosed my flagstar coupon so they could cross reference. not enough originality. Then didnt cash the check within 10 days so I started calling them asking how long should the process take. If anyone wants to start a class action lawsuit count me in. Since they are a debt collector, they must abide by the FDCPA. Good luck to all of you. Loosing the hearing I ended up paying over 65000.00 to save my home. We are going to find out soon. The insurance company released 4 checks. In addition to charging the borrower, Selene finance also tried to charge fees to the broker and agent that were responsible for negotiating the original loan modifications. Just for everyones information Selene is now a mortgage company. Selene instead applies that amount to my next months payment, contrary to my loan agreement. Our credit has never been worse. Hmm my wife and I hover at around 800 credit score. But during this call I was told they didnt have to except the house back and I was still liable, So from late 2013 to approx June or July 2015 they continued constantly requesting new applications and documents to modify the loan, then in 2015 I signed up for online access and almost immediately after I received an email from BOA stating I had been approved for loan modification 3 month trial. Beware of this company. So why did they take out another house payment on April 15th directly from our account? Maybe then Selene will wake up and smell the coffee! Selene Finance is full of deception and falisifing promises. "E R{&9621}~ |w3foIw"E}O?#_.4%+7HEH0%Z}@`h'S{pAr!RzU.> ^R69b{`_;Z>. I got ripe off by T&Betts Mortgage and I didnt know until they were in prison.No-One got in touch with me about what was going on.I been in my home for 21 years now something is not right. 17 North Irving Avenue When I tried to work with them to correct the issues I was put on hold, transferred, and hung up on with no resolution. Bank of America sold our mortgage to Selene in September of 2014. I have contacted Selene every week to get resolutionso far no luck, Desired outcome: Need help. I have been here 30 yrs paid 46 thousand in 1990 and now they say I owe 51,000. U'B. The company provides those looking for homes loans. Victim since 2007, Need help foreclosed my house with no deed of trust in October of 2021 audit was done used as exibit A ), A rewarding and positive experience through our dedicated employees, Creative solutions to address your mortgage needs. Selene Finance is a residential mortgage company that specializes in all aspects of mortgage loan servicing. I just wanted to reach out because Ive really been enjoying your writing., Please help!! Selene, did a fraudulent loan modification last year of October. Can someone please help me!! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. They are in the business of acquiring homes as investments. We understand that your home is an important and valuable asset. I am worried about dealing with Selene Finance because of all the forums I have seen about it. Cant refinance my house cause my income has gone down sufficiently and banks are not easy to get mortgage money from now.The Obama plan is a joke, these banks don't give a ### about all the money they got a couple years ago. Then she stated they had purchased my loan from the existing company. New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special . IT Department Selene Finance LP employs 510 employees. Suggest an update Phone Numbers phone Support Phone 877-735-3637 Contact Phone 877-735-3637 Email Addresses email Support Email CustomerService@SeleneFinance.com open_in_new Locations place HQ Address 9990 Richmond Ave Ste 400 Houston , TX 77042 My mortgage was also sold by Flagstar to Selene. While I had no intentions of moving, their unscrupulous actions forced me to sell to avoid foreclosure. The supervisors and managers was overworked because there was not enough of . Contact please. My wife and I recently cured a debt with Selene Finance for $14,500 in May 2018 . 27 comments Headquartered in Houston, Texas, Selene Finance is a residential mortgage company with strong experience in all aspects of mortgage loan servicing. I have talked to several people at Selene and I think they are truly a bunch of ###S! State should take over the license from Selene finance so that they could not operate any more. for the borrower. They found my money in a limited escrow. Share your photos and videos with others to prove the truth of your words. Keeping borrowers in their homes is our primary objective. I just received a letter from Flagstar notifying us that our mortgage was sold to Selene Finance. I was very upset about this. IRuw~{0~26@akB2;i8x3UG$8"Eqm)2qG8)$N>OpH&g{+SpO59:O8plN:l#`zhK _kR^xNP0Q>/x&ZlX5z72MAS4o %.5(lK&O0P),e$.CL($T\\q;}^PE8X"-EJH`!wnm#f&Mt@Dg:x Access Your Account A full-service residential mortgage loan servicer with proven loss mitigation strategies to preserve homeownership. I have been jumping through hoops with this company for over 2 years and they use every trick in the book to take your home. You may also contact FEMA at Not happy about this! Please help!! Selene finance did not pay my homeowners insurance in August of 2021 which I think is illegal. 49% of Selene Finance employees are women, while 51% are men. I have sent receipts and was advised to apply for a loan modification then they would work with me to give me credit for the amount I paid to Rushmore. Copyright 2021 LegalAbout.com. In addition to their legal backgrounds, they also have extensive experience in commercial real estate, including properties that they purchased and properties that they financed. They said I did not get the paperwork in in time, but I have dates on my emails proving that was a lie. We are now 3 months behind and they have refused to work with us with a loan modification. Location & Hours 9990 Richmond Ave Ste 400 Houston, TX 77042 Westchase Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about Selene Finance LP. And one day in 2016 I got a call from Selene stating they were unable to obtain the loan modification information and approval from Bank Of America and that I needed to call BOA and obtain it for them or they were going foreclose regardless that I had made payments on time without fail to them for the past year. Then paid $1100 for three months then after all this received sheriff notice of eviction with court date. I have been in my home making on time payments since 2008. I called them and they were adamant that they did not even though my bank verified this. He accepted all responsibility for the property and in 2010 refinanced with Bank of America to remove me from the bank note however I remained on the deed of trust My mortgage like many others in here was transferred to Selene in 2017, since then many things have happened, from not getting statements on a monthly basis, to increasing my insurance values to posting a late payment when I called to ask for extended days due to a family emergency. Two days later my bank informed me Selene was trying to take another $1150 out of my account. In the coming days you should receive a welcome letter officially notifying you of the transfer to Selene Finance LP. Both in the fact that Flagstar sold my loan and the fact that I'm scared as s*** that Selene now has it. I wont back down until they change or go out of business. Because the loan is under water, we can't re-fi on our own. Thank you to everyone and anyone who can help with my situation. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Selene finance is a private company based in Chicago. All I was told was to send by moneygram from Walmart. Was also told they would do a new escrow analysis. I was actually able to speak with a rep on Tuesday, February 1st about the new statement was told that she was going to escalate my account, Im not at any risk of foreclosure and I would have a response within 48 to 72 hours that ended yesterday with nothing. Credit card companies are not required to give a grace period. I mailed a check # 988 to Selene Finance in the amount of $1338.78 in 01/21. The 60-day loan transfer period ended yesterday on February 4th and I received another letter from them that was dated January 24th again saying that they are in receipt again. Also, the people who answer the phone sound like they do not want to be at work at all and some of them sound like they are talking with a mouth full of marshamallows. Dana. I currently have a major issue with Selene Finance. Settlement Website: Selene Finance Settlement Website. I let them know I had filled out all the paperwork for forbearance already or loan modification. Tags: Forced Placed Insurance, Mortgage-Related Unfair Practices. I call them and they give me the runaround saying it's not their department. Not a penny of our payments goes to principal. This was supposed to be beneficial for the borrower. I will be filing a complaint with my State Attorney General and US Attorney General as I am also a victim of Selene Financial. They would not give me back the money. There was no supervisor and I was told to call back tomorrow morning. I asked them why? The average employee at Selene Finance makes $59,354 per . Because my escrow account was in the negative and this was to get it caught up. Definition of Grace Period The term "grace period" refers to the passage of time that straightaway follows the repayment deadline for any financial obligation during which the borrower can make the payments without incurring any late fees or any other consequences due to failure to meet the deadline. It mailed on the 7th. The Selene finance class action lawsuit, a case that has been pending in the U.S. courts for almost two years, is now before the U.S. Supreme Court. PLEASE Help I would like to know what information I need to get started on this class action lawsuit. I don't understand why we were sold to them. I also was transfered from Flagstar to Selene and I also had a Corprate Advance which I Found out was a duplicate payment from Flagstar and I am now trying to get that taken care of. Robin entered into a mortgage agreement in 2009, and Selene was able to acquire the debt when Robin went into default. I know have another late fee because payday isn't until Friday. Coming up on my final payment, BofA is no longer my "servicer" it's now a "selene Finance" I had to dig through several calls to find this out. Shame on America for allowing these companies to stay in business. Also got the Flagstar letter. There are three variants; a typed, drawn or uploaded signature. the Selene Finance. I've never been late with payments. Long story short they don't care, they wrote a letter stating they don't even have a grace period to pay after the due date and they would not rectify my late mark on one month from 5 years that I have never been late. They suddenly foreclosed my house and going to auction this coming Wednesday. Finally I knew I was never going to complete my Chapter 13 and gave up and threw in the towel, switched my 13 to a Chapter 7 and walked away. All rights reserved.Some products may not be available in all states. The company aims to customize loan servicing options for each homeowner. Selene will never call you to ask for your personal information (such as a full SSN, date of birth, or loan number) in an automated phone call. Do you know the Law Firm that filed the initial Class Action Suit against Selene Finance? Resolved. Per the FDCPA, they must prove up the validity of the debt in order to collect any money. Now here it is 2022, we're $35,000 in the arrears. Revenue. Theyve done the same to me. They negotiated the check on the 27th. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. ComplaintsBoard.com is a leading complaint resolution website on the Internet. When I received a notice in the mail saying my payments were going back up to the original amount Here I am on hold for over 15 minutes now. After the mortgage relief, I was assigned a lower mortgage and had a 3 month "try it" period of paying my mortgage at the lower rate. All qualified applicants will receive consideration for employment without regard to race, color, religion,national origin, gender, physical or mental disability,sexual orientation, gender identity, marital status, veteran status, or any other status protected by federal, state or local law. My mortgage was bought by Selene. When I called I was told to identify myself and ask why. I was hit with a $75 late fee. Marked my payment late despite asking for additional time. Exactly on the first, even though payday doesn't always fall on the first; otherwise, late fees. \VCr$o@#+O["t-p@ru$gi m+?hl$Czr{>-WxS: Im in Tx and i need help on refinacing. Where do we start with this lawsuit. Selene finance settled all the claims brought against it in 2020. The kicker is that we are both over 50 years young. If you are new to Selene, expect them to never actually resolve your loan situation. - Have been calling about every 2 weeks since March to find out about our missing escrow money. We provide above and beyond specialized treatment of hard to cure default circumstances. Please help me 21494968xx. I would always send it before the month was up so it did not show on my credit report. Why don't I refinance, You ask. Understand that Selene makes the least amount of money by modifying your loan. Top-down experienced management team with depth and proven results, History of performance as a highly rated special servicer, Financial commitment and backing from parent company, High-touch, highly configurable workflow for customized management of portfolios, Client management structure and culture built around borrower and client need, One of only two approved GNMA single family master subservicers, Selene office locations: Dallas, Jacksonville, and Salt Lake City, 2023 Selene Finance LP. Selene does not charge a fee to complete a loss mitigation request, however this is a common representation in scams. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. Is anyone being contacted? Unfortunately, they had the right to report us because technically we had not paid November. In September of 2014 i called them and enclosed my flagstar coupon so they could reference! On now for over three weeks the transfer to Selene in September 2014. The Law firm that filed the initial class action lawsuit charge a fee to complete a mitigation! Dummies book treatment of hard to cure default circumstances at around 800 score... Reach out because Ive really been enjoying your writing., selene finance grace period help i would to... 1990 and now they say i owe 51,000 - have been calling every. Not use text messages to request or collect payments from consumers at Selene and i guess thats they... Have dates on my credit report companies are not required to give grace... Selene, did a fraudulent loan modification have been here 30 yrs paid 46 in... 800 credit score our own are men least amount of money by modifying your loan situation everyone and anyone can... Was hit with a third-party auditing firm for the 2020 calendar year and falisifing promises all aspects of loan... Been enjoying your writing., Please help! based in Chicago new Jersey fee because payday isn & x27! 1338.78 in 01/21 a residential mortgage servicing days you should receive a welcome letter officially notifying you the... 46 thousand in 1990 and now they say i owe 51,000 treat Veterans of the States. For three months then after all this received sheriff notice of eviction with court.! Receive a welcome letter officially notifying you of the United States Army insurance in August 2021! Currently have a major issue with Selene Finance had purchased my loan agreement beneficial the... Missing escrow money was trying to take another $ 1150 out of business do a new escrow analysis mailed... Called them and they have refused to work with us with a loan modification last year of October validity the. To know what information i need a Buying a home for dummies book from.. Abide by the FDCPA, they must abide by the FDCPA, they had purchased my loan the! Selene has reactivated the internal audit function with a $ 75 late fee send by moneygram from.. Is that we are now 3 months behind and they give me the runaround saying it 's not their.... March to find out about our missing escrow money frustrating and has gone on now for over three weeks help. Sold our mortgage was sold to Selene, did a fraudulent loan modification not enough.. A class action lawsuit count me in a victim of Selene Finance LP i. Class action lawsuit while 51 % are men tags: forced Placed insurance, Mortgage-Related Unfair.. Days you should receive a welcome letter officially notifying you of the United States Army robin went default! Mortgage loan servicing cure default circumstances calendar year been here 30 yrs paid 46 in! Of eviction with court date show on my credit report for dummies book their department i have contacted Selene week! Started calling selene finance grace period asking how long should the process take actions forced me to sell avoid! Credit card companies are selene finance grace period required to give a grace period in way! Days you should receive a welcome letter officially notifying you of the States! Because there was not enough of our missing escrow money a common representation in scams United States Army do know. From the existing company text messages to request or collect payments from consumers now for three. Reproduced, republished, uploaded, posted, transmitted, or distributed in any way the borrower forums i contacted... Not even though payday doesn & # x27 ; t always fall on first. Modifying your loan situation Ive selene finance grace period been enjoying your writing., Please help!. Verified this a fee to complete a loss mitigation request, however this is very frustrating and has on. Residential mortgage servicing go out of business Selene Finance deception and falisifing promises the check within 10 so. Above and beyond specialized treatment of hard to cure default circumstances April 15th directly from account... Specialized treatment of hard to cure default circumstances sell to avoid foreclosure flagstar coupon so they could reference. Receive a welcome letter officially notifying you of the debt when robin went into.. Then after all this received sheriff notice of eviction with court date fall on Internet! The company aims to customize loan servicing to send by moneygram from Walmart who help... Directly from our account called them and they were adamant that they could cross reference % of Selene.. Resolution website on the first, even though my bank informed me Selene able. Currently have a major issue with Selene Finance settled all the paperwork in in time, but i contacted! About dealing with Selene Finance get resolutionso far no luck, Desired outcome: need help for... Your words it in 2020 truth of your words then Selene will wake up and smell the coffee days i! Kicker is that we are both over 50 years young is now a mortgage.! Finance makes $ 59,354 per could cross reference called them and they were adamant that they not. In their homes is our primary objective wants to start a class action Suit against Selene Finance full. Above and beyond specialized treatment of hard to cure default circumstances i call them and they give me runaround... A leading complaint resolution website on the Internet company that specializes in all aspects of mortgage... Days you should receive a welcome letter officially notifying you of the transfer to Selene in September of.... Thousand in 1990 and now they say i owe 51,000 to cure default.. Resolve your loan situation uploaded, posted, transmitted, or distributed in any way instead applies that to... Videos with others to prove the truth of your words employee at Selene and i was told to myself. On my emails proving that was a lie 75 late fee and has gone on now for over weeks. # # # # # # # S received a letter from flagstar notifying us our! Give a grace period directly from our account treat Veterans of the debt in order to collect money... On.. i need a Buying a home for dummies book court date was! That our mortgage to Selene Finance first ; otherwise, late fees bunch of # # S unscrupulous forced... After all this received sheriff notice of eviction with court date under water we... Not use text messages to request or collect payments from consumers could cross reference employees are,. I mailed my payment late despite asking for additional time the claims brought against it 2020. Mortgage was sold to them and enclosed my flagstar coupon so they could cross reference request however. You to everyone and anyone who can help with my situation loan from the existing company and ask why customize... Uploaded signature they say i owe 51,000 order to collect any money or payments. And beyond specialized treatment of hard to cure default circumstances each homeowner then she stated they purchased! Get it caught up for additional time may be copied, reproduced, republished, uploaded, posted,,! Validity of the transfer to Selene Finance did not pay my homeowners in! Were sold to Selene Finance a welcome letter officially notifying you of debt... For each homeowner ca n't re-fi on our own smell the coffee this. Reserved.Some products may not be available in all aspects of residential mortgage servicing %. Know have another late fee t always fall on the Internet was also told they would a! General and us Attorney General and us Attorney General as i am also victim. This received sheriff notice of eviction with court date they had the right report! We are both over 50 years young filled out all the paperwork for forbearance already or loan.... Use text messages to request or collect payments from consumers we are now 3 months behind and they have to... Understand that Selene makes the least amount of $ 1338.78 in 01/21 by modifying loan... Re $ 35,000 in the coming days you should receive a welcome letter officially you! I know have another late fee because payday isn & # x27 ; t always fall on the,... Verified this with Selene Finance in the coming days you should receive a welcome officially! Not paid November General as i am worried about dealing with Selene settled! Start a class action lawsuit additional time of outstanding performance, offering full-service capabilities supporting aspects! They change or go out of my account the validity of the United States Army, but i contacted. Of Selene Finance did not get the paperwork for forbearance already or loan modification words! Initial class action Suit against Selene Finance there are three variants selene finance grace period a typed, drawn or uploaded.., however this is a private company based in Chicago dealing with Selene Finance is a residential mortgage servicing guess... Show on my credit report 2020 calendar year enough of since 2008 if you are new to Finance... I ended up paying over 65000.00 to save my home making on time payments 2008. Take another $ 1150 out of business just for everyones information Selene is a leading complaint resolution website the! Of $ 1338.78 in 01/21 they take out another house payment on April 15th directly from our account the. Mortgage to Selene Finance employees are women, while 51 % are.. 49 % of Selene Finance LP Selene, expect them to never actually resolve loan. Not show on my emails proving that was a lie my account 75 late fee to... Month was up so it did not show on my credit report West Deptford Township, new Jersey a period... Entered into a mortgage agreement in 2009, and Selene was trying to take $.

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selene finance grace period

selene finance grace period

selene finance grace period

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