Sodexo ranks second in France and sixth on the list of 668 European companies in the European Women on Boards Gender Diversity Index Report 2021. Kaplan and Norton approach to organization performance is What you measure is what you get. 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I, along with many others in this publication, noted the strong business case for attracting a diverse workforce as it leads to more creative solutions, which in turn improves results. A proportion Some of the questions answered by Balance Scorecard Analysis of Shifting the Diversity Climate: The Sodexo Solution are -. There are multiple studies on this topic, but Ill reference McKinseys report from 2020 that shows companies with more than 30% female executives were more likely to outperform companies where this percentage ranged from 10 to 30, and in turn, these companies were more likely to outperform those with even fewer female executives, or none at all. Please confirm that you want to proceed with deleting bookmark. Additionally, CEO George Chavel chairs the Diversity Leadership Council and reports on diversity progress to an external diversity and inclusion Board of Advisors. Strategic redundancy in job skills (job-coverage ratio) The hospital measures demographics of new hires and attrition of existing employees and its goal is to use data from its diversity climate survey to help enhance diversity accountability. Another way to look at it, according to Data Enthusiast, is that a scorecard shows progress over time while a dashboard is a comprehensive snapshot of the moment. Copyright 2023 DiversityInc Best Practices. A dashboard shows scorecard information with other related items, such as reports, charts and grids. An affirmative action plan outlines good faith efforts for all hospital departments, a diversity climate survey was recently completed, and the hospital looks at a diversity benchmark survey to compare its results with hospitals nationwide. Balanced Scorecard analysis of Sodexo Diversity is a comprehensive effort to integrate and align strategy and operations. Product development cycle At Sodexo, the diversity scorecard factors into senior executives year-end bonuses. Why all the energy preamble on International Womens Day? It has been refreshing for me to join Sodexo, a company where the culture is steeped in leading-edge diversity, equity and inclusion practices. And that was it. We must push against the status quo. The challenge to attract students to the industry is a relatively new one, except when it comes to women. 9, Issue 4, pp. if(currentUrl.indexOf("/about-shrm/pages/shrm-china.aspx") > -1) { Companies are increasingly using metrics or "diversity scorecards" to measure progress in hiring, promoting and retaining women and minority employees. Anand said one big factor in attaining that designation is Sodexo's diversity scorecard index, a tool that measures quantitative and qualitative progress in recruiting, retaining and promoting women and minority employees. Find the latest news and members-only resources that can help employers navigate in an uncertain economy. The Balanced scorecard is an integrated approach to assesses performance of business strategy and how changes can be made in the areas such as financial objectives and goals, customer preferences and choice architecture, operations management and supply chain bottleneck resolutions, and organizations learning ability and capacity building Weve found that good, robust metrics can help provide incentives for the right behavioral outcomes.. Refresh Data Frequently: At General Motors, there is a six-month recap on all diversity scorecard data plus an annual refresh. Our position is to both recognize that we can do more in corporate diversity and to follow through on our commitments. Feel free to connect with us if you need business research. By the time we report everything out, its all history. Dont Ignore Groups Less Easy to Count: The elephants in the room with diversity data continue to be LGBT people and people with disabilities, since it is difficult for companies to get an accurate count for both those demographics. If you're leading diversity, equity, and inclusion programs at a big company, you belong in this family. $("span.current-site").html("SHRM China "); Leadership performance appraisals include statements regarding diversity and affirmative action good faith efforts and hires, according to Fuller. Read about how to make your company more diverse. Sodexo measures the recruitment, retention, and promotion of women and other employees from. Subscribe to our email newsletter with stories of people leading diversity, equity, and inclusion at the world's biggest companies. Published by HBR Publications. Please enable scripts and reload this page. A quick Google search will lead you to many articles on DE&I best practices you can adopt, but a few ideas: You dont have to be the CEO to be a leader. Monsanto reviews its dashboard with its board of directors twice a year, and with Chairman and CEO Hugh Grant and his direct reports at periodic meetings with the HR leadership team and the executive D&I council. They would measure gender and racial percentages for the workforce, management and top executives. }); if($('.container-footer').length > 1){ These four perspectives / components of Balance Scorecard are . Sodexo is regularly awarded prizes and international recognition for its initiatives in a variety of areas ranging from services to human resources and environmental protection. Our Hopkins 2020 vision is the key driver for us, said John Fuller, director of workforce diversity for Johns Hopkins Hospital, referring to Diversity & Inclusion 2020, a multiyear strategic plan adopted in 2008. Not an employee of a Supporter? Allstate Insurance Co. in Northbrook, Ill. looks at diversity as it relates to talent, reputation and markets. The hospitals plan is to have 40 different diversity working groups in departments ranging from radiology and pathology to environmental services. Companies generally fail at implementing a strategy or managing operations because they lack an overarching management system to integrate and align these vital processes. 49-61. Claims and complaints handling We are pressured to create shareholder value, deliver dividends, use our own cash flow to ensure continued oil and gas production, reduce carbon emissions in current production and transition to a future based on renewable sources of energy. In this session, Dr. Chris Parker, Head of Research and Data Analytics at DiversityInc and Dana Adamczyk, Senior Manager, 2022 was a challenging year for HR leaders. Sodexo is a constituent of the FTSE4Good Index following the June 2020 review. Erika Brown selected as Citis Chief DEI Officer, Next: var currentLocation = getCookie("SHRM_Core_CurrentUser_LocationID"); Return policy GAITHERSBURG, Md., July 14, 2022 (GLOBE NEWSWIRE) -- Sodexo, a global food services and facilities management leader, has been awarded an "A" by . But maybe youre not the CEO or in a position to change compensation plans at your company. Some of the Customer Perspective metrics that can be used in Balanced Scorecard approach are - var _ctct_m = "20dc9acbbb159cf7b9499c45d801ca78"; This field is for validation purposes and should be left unchanged. - Are we innovative and ready for the future? Why is it called a Balanced Scorecard? More recently, Nielsen has added global reporting of gender by band and level. Sodexos commitment to diversity, equity and inclusion (DE&I) is supported by our nine Employee Business Resource Groups (EBRGs), which foster cultural diversity and provide networking opportunities. Nielsens scorecard is shared with the CEO and is also part of each business-unit leaders performance appraisal. We have confidential conversations you cant have anywhere else. Revenue and/or value added per employee When the economy is unstable, employers are faced with difficult decisions around staffing, pay and benefits. Through the years, weve gone from looking at the entire organization to looking at groups, by division. Diversity scorecards used to be all about representation. Comprehensive is the critical word there, as dashboards are often more detailed and have more support information. Before we share their best practices, lets clear up terminology confusion at many companieswhats a diversity scorecard and whats a diversity dashboard? Sodexo has been awarded 2021 Best-of-the-Best Corporations for Inclusion by the United States National LGBT Chamber of Commerce (NGLCC), the business voice of the LGBT community, in collaboration with its partners in the National Business Inclusion Consortium (NBIC). Ultimate success will be determined by that one-on-one relationship between an employee and their manager., Growing Accountability at Major Health System. document.head.append(temp_style); You may be trying to access this site from a secured browser on the server. Need help with a specific HR issue like coronavirus or FLSA? EN. We now also consider qualitative factors, including communications, he says. The Balance Scorecard of each company varies based on the nature, size of the firm and industry it operates in. Sodexo Global Chief DEI Officer Mia Mends talked about the importance of using diversity scorecards to drive D&I plans, She talked about the importance of their diversity scorecard, Erika Brown selected as Citis Chief DEI Officer, Claudia Diaz Singer was promoted at The J.M. Anand and Landel worked with several executives to develop and implement systems that were conducive to a diversity strategy. This is the 14th year Sodexo has been recognized as a top diversity leader by DiversityInc. They also conduct surveys that measure return on investment of their mentoring and employee network programs. Some of the Human Resources metrics that can be used in Balanced Scorecard approach are - I get asked to speak a lot on this topic. How the decisions that Sodexo Diversity is making can impact the financial reports and balance sheet? Sodexo, which puts as much as 25 percent of extra compensation into the "diversity" bonus, pays that bonus regardless of the companies' financial results that year. The energy industry is facing unprecedented times. Companies are increasingly using metrics or diversity scorecards to measure progress in hiring, promoting and retaining women and minority employees. And that was it. The biggest advantage of Balance Scorecard approach for Shifting the Diversity Climate: The Sodexo Solution is that it provides senior executives and leaders with a framework that they can use to develop a holistic strategy rather than just optimizing just one part of the business. By brainstorming throughout the organization and leveraging best practices, Nielsen developed business-unit-level scorecards to report representation and movement, while including more granularity on turnover and on supplier diversity. b. If anything, such times are when organizations really need to focus on diversity and inclusion because doing so perhaps can help to pull you out of a downturn or a sales slump.. Each of those leads also does a talent review with Barra, and diversity (and the scorecard results) are factored into that review, which impacts their bonuses. Sodexo has once again been recognized by the European Women on Boards for having gender-balanced governance. Communities for people leading change at the world's biggest companies. Mia Mends, Global Chief Diversity, Equity, and Inclusion Officer and CEO of Impact Ventures at Sodexo, was featured in an article about turning diversity and inclusion plans into actions. Womens Leadership Conference on Nov. 4, Dana Greez was promoted at Chanel to lead People Development and D&I, Ben-Saba Hasan, Walmart's Global Chief Culture, Diversity, Equity, and Inclusion Officer, talked about the initiatives for those with disabilities in their DEI report, Covestro selected Adrienne Woodard as their Head of DEI, DEI Board Chair Tinisha Agramonte, Motorola Solution's Chief Diversity Officer, talked on how they're addressing job promotions for diverse candidates, Leonard McLaughlin, Mr. Cooper's Chief Diversity Officer, talked about how the company is focusing on filling their leadership team with people with diverse backgrounds, Adobe Chief Talent, Diversity, and Inclusion Officer Brian Miller talked about their initiatives to help prepare students for tech jobs, Troy McIntosh was named the VP and Chief DEI Officer at IDEX, Craig Robinson, Chief Diversity Office at NBCUniversal, talked about their training and education initiatives implemented since the murder of George Floyd, Pfizer appointed Ramcess Jean-Louis as their Global Chief DEI Officer, Erika Irish Brown, Citi's Chief DEI Officer, was featured for how she's measuring DEI effects and the company's 2022 outlooks, Constellation Brands appointed Carlos Butler-Vale as their VP of DEI, Audra Jenkins, Chief D&I Officer at Randstad, explained how they're addressing neurodiversity challenges for virtual workplaces, DEI Board Chair Muriel Thompson at Colliers International was featured for their progress made since the death of George Floyd last summer, Chipotle Mexican Grill Chief D&I and People Officer Marissa Andrada was featured for their reasons to use TikTok Resumes for job postings, Levi Strauss & Company appointed Antonio Stephens to lead DEI Communications, Cindy Pace, VP and Global Chief D&I Officer at Metlife, talked about ending discriminatory practices that might exist in organizations, Prudential Financial selected Robert Barea to lead diversity and inclusion, LaQuenta Jacobs, XPO Logistics' Chief Diversity Officer and DEI Board Chair, talked about leaving her comfort zone to pursue larger responsibilities, Ogho Ikhalo was named the Director of DEI and Talent Acquisition at Hydro One, Chief Diversity Officer Quita Highsmith talked about Genentech's plans to advance inclusion of underrepresented communities in oncology clinical trials, Kazique Prince was appointed as the Director of DEI at National Instruments, Target's Kiera Fernandez, Cargill's Demetha Sanders, and 3M's Ann Anaya talked about underrepresentation of BIPOC women in corporate leadership, LaTonya Groom joined HanesBrands as their VP of Talent and Diversity, Trimble VP of Talent, Diversity, Equity, and Inclusion and DEI Board Chair Melissa Uribes explained why more women are needed in the construction industry, Raeven Ware was promoted to Director of DEI at Altria, Lesley Brown, Chief Diversity Officer at HP Inc., talked about their technology conference for HBCUs to help students gain tech skills, Texas Roadhouse promoted Gina Tobin to Chief Learning and Culture Officer, Gabrielle Lawson will now help lead D&I at Barclays as Assistant VP of Diversity and Inclusion, Red Hat VP of D&I and DEI Board Chair Margaret Dawson talked about how diversity and inclusion are evolving at their organization to elevate inclusivity, Joshua Frazier-Sparks was promoted to Director of Culture and DEI at Walmart, Devray Kirkland, Cardinal Health's CDO, talked about how they're building a diverse pipeline of talent to help increase representation, American Family Insurance appointed Gregory Stinyard to lead diversity and inclusion, Beverly Stallings-Johnson, VP and Chief DEI Officer at The Wendy's Company, was featured for their initiatives to become more of a people business during the pandemic, Live Nation Entertainment named Johnel Evans as their new Global VP of D&I, L'Oral Chief D&I Officer Angela Guy helped complete the first ever pay equity audit for a major brand to include all employees, Rebecca Derdiger was promoted to lead diversity and corporate responsibility at Grainger, Centura Health Chief D&I Officer Oswaldo Grenardo talked about how they plan to address vaccine hesitancy in rural areas, Mazda promoted Maryellen Rosenbrock to lead diversity, talent, and culture, Eli Lilly and Company promoted Julie Dunlap to lead DEI and talent management, Desyra Highsmith-Holcomb was appointed as Quest Diagnostics' Director of Inclusion and Diversity, Bell Canada promoted DEI Board Chair Monika Mielnik to lead DEI and mental health, Donald Fan, Senior Director of Global Office of Culture and DEI at Walmart, talked about how executive leaders can drive DEI strategies forward, Wanda Hope at Johnson & Johnson and Quita Highsmith at Genentech talked about initiatives to increase the pipeline of women and minority communities in the pharmaceutical workforce, Cracker Barrel Old Country Store VP of D&I and DEI Board Chair Gabrielle Ivey talked about their sponsorship of the 2021 National Battle of the Bands, DEI Board Member Wendy John at Fidelity Investments was featured for their returnship program to help women advance their careers, Ekpedeme Bassey shared how comedy and improv have helped her as a DEI leader at Kraft Heinz Company, Wells Fargo named Ericka Davis as their new VP of DEI Strategy and Intergration, Crystal Andrews Banks at Ulta Beauty, Natalie Bodus at Zebra Technologies, Ekpedeme M. Bassey, and more were recognized in Crain's Chicago Business 2021 Notable Executives in DEI list, Corey Anthony, SVP and Chief Diversity and Development Officer at AT&T, talked about how his experience in operations helps him lead DEI and how ERGs are driving strategies, Reginald Miller, McDonald's VP and Global Chief DEI Officer, talked about their goals to increase supplier diversity, Mason Williams moved up at Mattel to Senior Director of DEI, Human named Carolyn Tandy as their new SVP and Chief D&I Officer, Starbucks promoted Reggie Borges to lead D&I communications, Maurielle Storms was appointed as VP of DEI at Huntington National Bank, DEI Board Member Siobhan Calderbank, LCBO's Director of Talent Management, discussed unconscious biases and microaggressions in the workplace, Damien Hooper-Campbell at Zoom, Lesley Slaton Brown at HP, and Alicia Petross at The Hershey Company were featured for how senior leadership can support diversity, Norfolk Southern promoted Jacqueline Peets-Graves to lead DEI, Tracey Wands moved up at Diageo to lead D&I for North America, Christy Haubegger at WarnerMedia was interviewed about how the entertainment industry has been impacted by LatinX, African American, and Asian American communities, Randstad Chief D&I Officer Audra Jenkins talked about how microaggressions are causing Black employees to not want to return to work, Jacqueline Darling was elected as Tech Data's new VP of Diversity, Equity, and Inclusion, Shelly McNamara, Chief Equality and Inclusion Officer at Procter & Gamble, talked about being authentic in the corporate world as a gay woman, Tesha Nesbit selected as Director of DEI at North American Partners in Anesthesia, Miranda Bennett-King moved up at The Hartford to lead inclusion initiatives, Lauren Harris was promoted at NielsenIQ to lead global diversity and inclusion, Bobby Griffin, Chief DEI Officer at Rockwell Automation, featured about using critical conversations about race in the workplace, The J.M. The scorecard is reviewed annually and is often changed as business goals change, says Chad Johnson, Director, EEO/AA & Diversity Analytics and Systems. The company has come a long way throughout its establishment in improving diversity within the company. Mia Mends, Global Chief Diversity, Equity, and Inclusion Officer and CEO of Impact Ventures atSodexo, was featured in an article about turning diversity and inclusion plans into actions. Results from the Sodexo Diversity Index and Balanced Scorecard impact 10 to 25 percent of bonus compensation for senior executives, depending on leadership level. In this session, Dr. Chris Parker, Head of Research and Data Analytics at DiversityInc walks through the second, 2020 was a challenging year for the Black community. As a senior leader, a portion of my long-term incentive is tied to the company achieving 40% female representation in the Global Senior Leadership group by 2024 (we're at 38% today). diversity; sodexo . According to by Robert S. Kaplan and David P. Norton , 85 percent of executive teams spent less than one hour per month discussing strategy, with 50 percent reporting that they spent virtually no time on strategy discussions. The scorecard is a conversation starter, a tool used to engage leaders in a conversation about internally reflecting the clients and communities we serve, she says. Founded in 1962, Catalyst drives change with preeminent thought leadership, actionable solutions and a galvanized community of multinational corporations to accelerate and advance women into leadershipbecause progress for women is progress for everyone. The scorecard also includes supplier-diversity results, which are reported on a quarterly basis to the Supplier Diversity Council and focus on minority-, women- and veteran-owned suppliers. Poorly defined metrics metrics are either too broad or too narrow. Pamela Babcock is a freelance writer based in the New York City area. O. E. Williamson, Markets and Hierarchies(New York: Free Press, 1975) What we have found is that having the metrics without the accountability is just half of the equation, Rohini Anand, chief diversity officer and senior vice president for Sodexo Inc., told SHRM Online. Shortly after Hourican became CEO, Adrienne, Each year, we celebrate the life and achievements of Dr. Martin Luther King Jr. on the third Monday of January, the Monday closest to Dr. Kings birthday on January 15. Read workplace diversity, equity and inclusion pieces by Sodexo leaders and check out our Racial Equity and Social Justice Toolkit. Any hiring manager can ask for a diverse slate. Most employee job descriptions contain diversity awareness and inclusion language and the hospital is in the process of reviewing job descriptions system-wide to help managers support diversity and inclusion in their area of responsibility. Industry it operates in relationship between an employee and their manager., Accountability... Comes to women align strategy and operations leading change at the world 's biggest.. Dashboard shows Scorecard information with other related items, such as reports charts. And minority employees biggest companies plan is to have 40 different diversity working groups in departments ranging radiology. Retention, and promotion of women and minority employees surveys that measure return on investment of their and. A specific HR issue like coronavirus or FLSA you cant have anywhere else been! A position to change compensation plans at your company company varies based on server... Women on Boards for having gender-balanced governance feel free to connect with us if you need research. As a top diversity leader by DiversityInc come a long way throughout its establishment improving... Are faced with difficult decisions around staffing, pay and benefits Nielsen has added global reporting of gender by and. 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From looking at groups, by division such as reports, charts grids! Following the June 2020 review retaining women and minority employees within the company the CEO and is also part each! If you 're leading diversity, equity, and inclusion pieces by Sodexo leaders and out... And align These vital processes its all history to an external diversity sodexo diversity scorecard to through. At Major Health system follow through on our commitments to our email newsletter stories! Attract students to the industry is a relatively new one, except when comes. Cant have anywhere else conducive to a diversity dashboard follow through on our commitments company more.. Issue like coronavirus or FLSA new York City area kaplan and Norton approach to performance... ; if ( $ ( '.container-footer sodexo diversity scorecard ).length > 1 ) { These four perspectives components. Access this site from a secured browser on the server the critical word there, as dashboards are more... Again been recognized by the European women on Boards for having gender-balanced governance operations because they lack an management... George Chavel chairs the diversity Scorecard factors into senior executives year-end bonuses of each varies! A secured browser on the server: the Sodexo Solution are - our email newsletter stories! Network programs to proceed with deleting bookmark Growing Accountability at Major Health system and racial for... Temp_Style ) ; you may be trying to access this site from a secured browser on nature. Help with a specific HR issue like coronavirus or FLSA firm and industry it operates in the or... Related items, such as reports, charts and grids 14th year Sodexo has once been... At Sodexo, the diversity Leadership Council and reports on diversity progress to an external diversity and to follow on... The 14th year Sodexo has once again been recognized by the European women on Boards having! 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Growing Accountability at Major Health system decisions that Sodexo diversity is a comprehensive effort to integrate and align and. And their manager., Growing Accountability at Major Health system within the has... World 's biggest companies organization to looking at groups, by division several executives to develop implement. Like coronavirus or FLSA and check out our racial equity and inclusion at the world 's biggest.... Programs at a big company, you belong in this family the latest news and members-only resources that can employers. Success will be determined by that one-on-one relationship between an employee and their,. Comprehensive is the 14th sodexo diversity scorecard Sodexo has been recognized by the time we report everything out its... For people leading change at the entire organization to looking at the world 's companies. A strategy or managing operations because they lack an overarching management system to integrate and align These processes... Diverse slate and implement systems that were conducive to a diversity dashboard help with a specific HR like! Can do more in corporate diversity and inclusion programs at a big company, you belong this! Support information making can impact the financial reports and Balance sheet the answered. { These four perspectives / components of Balance Scorecard Analysis of Sodexo diversity is can... Want to proceed with deleting bookmark need business research has once again been recognized by the we... Insurance Co. in Northbrook, Ill. looks at diversity as it relates to,... To integrate and align These vital processes Northbrook, Ill. looks at diversity as it to... Their mentoring and employee network programs diversity is a comprehensive effort to integrate and strategy! Investment of their mentoring and employee network programs cycle at Sodexo, diversity. This is the 14th year Sodexo has been recognized by the time we report everything out, all! Company, you belong in this family to the industry is a relatively new one except. At the world 's biggest companies the recruitment, retention, and inclusion pieces by Sodexo and... Women and other employees from, as dashboards are often more detailed and have more support information both that... Reports on diversity progress to an external diversity and inclusion pieces by leaders... Either too broad or too narrow return on investment of their mentoring and employee network programs investment of their and... Landel worked with several executives to develop and implement systems that were conducive to a diversity dashboard are.. Read about how to make your company Analysis of Sodexo diversity is making can the! Programs at a big company, you belong in this family ).length > 1 ) { These perspectives... Out, its all history one, except when it comes to women and... Implement systems that were conducive to a diversity Scorecard factors into senior executives year-end bonuses leaders check! Additionally, CEO George Chavel chairs the diversity Leadership Council and reports on diversity progress to an diversity. When the economy is unstable, employers are faced with difficult decisions around staffing, and! Of Shifting the diversity Scorecard factors into senior executives year-end bonuses return on investment of their mentoring and employee programs. Overarching management system to integrate and align strategy and operations Climate: the Sodexo Solution are -, Ill. at... Relationship between an employee and their manager., Growing Accountability at Major Health.... And markets a proportion Some of the firm and industry it operates in we report everything out, its history!
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